CEOs are Humans Too

15 March 18

It’s easy to forget that CEOs are just as human as me and you.

So often they are put on a pedestal and viewed as something different and special.

It’s a bit of a cliche to talk of the loneliness of CEOs, caught in between the Board and people in the organisation, all with superhuman expectations. As with many cliches there is a lot of truth at its core.

That lonely position and unrealistic expectation frequently leads to a belief they can’t show their weaknesses or vulnerabilities. They must exude confidence, strength and self assurance at all times.

But as they are human beings, the normal emotions are there, trapped inside, perhaps spilling out in unhelpful ways.

The irony is that most people want their bosses to be normal, able to operate at an emotional level and prepared to expose their vulnerabilities. Trust between people is greater when there is an emotional connection, a deeper understanding of each other and shared experience.

So CEOs who want to share a vision that inspires their people to greater performance should reflect on how they appear. Do they want to be the superhuman but detached leaders that many expect, or the emotionally aware leaders that form deeper and more powerful connections with their people?


I commissioned Norman to help embed our new values across our hospice and head office sites.  He quickly understood the challenges we faced and was able to identify the practical and achievable steps necessary to build on our values in order to improve engagement and performance throughout the organisation.  In doing this he quickly gained the confidence of our staff and had great professional credibility with our leadership team.  His work has enabled us to put our values at the heart of all we do.

David Burland – CEO, Shooting Star Chase Children’s Hospice Care