Values need to be real

16 April 18


Most organisations now have values.

They put them on websites, marketing brochures and sometimes office walls. But to many employees they are meaningless.

They are words sent from the top to describe something different from their daily experience. Just look at the number of companies with diversity as a value then consider their gender pay gap and number of women and BAME people in senior positions.

They are also largely interchangeable. It is remarkable how similar company values are even in quite different organisations. For values to be meaningful they must describe the real work experience desired by employees. They should say something about the sort of company they want to work in and are treated.

They must link closely with their individual purpose in a way that complements intrinsic motivation.

If values don’t have that meaning, you may as well not bother having them.

WHAT PEOPLE ARE SAYING ABOUT US

Norman’s pragmatism and no-nonsense approach has kept the Charity going long enough to ensure the multi-million pound asset we have, can be used for the purposes it was designed for.

We went through some difficult times but with Norman’s insight and support we secured a merger and the future now looks much more positive.

Steven Clarke, Chair, Smile Support and Care