Norman was commissioned to assist the Naval Families Federation as we embarked on a comprehensive review of our strategy. He is a skilled facilitator and helped us to ensure that the whole team’s input was heard and valued. His input gave us confidence in our approach and put us in a strong position to take forward work on our theory of change, and ultimately to deliver a coherent strategy to take the organisation forward.

Bridget Nicholson – Head of Strategy, Naval Families Federation