8 Top Tips for running great 121s with your people….

20 May 19

* Fix a time and don’t change unless you really must. They’re a priority

* Make them 60-90 minutes every month but can be more frequent.

* Prepare.

* Start with how they are, personal development, then learning from challenges/successes, then the work and objectives.

* It’s their time, not just yours so listen and ask open questions

* If they ask for advice, start with “what would you do?”

* If you’re giving advice and feedback remember it needs to be timely, well delivered (as the recipient best receives it) and accurate.

* Make notes and record actions


In developing a detailed workforce plan, Gallanach quickly got to grip with what had been a difficult task for our NHS Medway team.  They worked very effectively and professionally with all the relevant stakeholders.  They tested their thinking with my team and adapted the plan in line with local needs.  I now have an excellent workforce plan that enables us to progress our Medway model.


Caroline Selkirk, Accountable Officer, NHS Medway CCG