Delegating and Decision Making Toolkit

11 March 20

Most managers delegate and make decisions every day. Sometimes, these can be vitally important for the long term wellbeing of the organisation.   Given the importance of making sound decisions and delegating effectively, most organisations provide remarkably little development support.


The purpose of this toolkit is to provide structures and techniques to delegate and make effective decisions. There are a variety of tips, tools, examples and structures  to improve your skills in both areas.  You can use it as a manual to work through as you prepare, deliver and reflect on decisions and delegating, or when thinking about specific challenges you may have.


You can download it here.


If you want to find out more about how we can help improve management practices including delegating and decision making,  email us at


I’ve worked with Norman for nearly seven years and have seen first hand his ability to think and act strategically while at the same time setting high standards for operational delivery.  He fully understands how to support the development of a high performing board and get the best out of people in the workforce.  We’ve worked together on some difficult issues and Norman has always impressed by his ability to find practical, viable and successful outcomes.

Bryan Portman – Non Executive Director, Moss Bros & Chair, Family Action