Feedback and Courageous Conversations Toolkit
01 April 20
Giving and receiving feedback is a key management skill. However, it also one of the most anxiety making and avoided management practices.This is especially so when the feedback may be on difficult matters that the recipient might not welcome. Like most skills, with techniques and practice, managers can improve their ability to give and receive feedback well.This toolkit provides guidance and techniques to get better at it.
You can download the toolkit here