All The Tools You Need As A Leader To Deal With Difficult Behaviours And Hold Difficult Conversations.

 

Most managers find dealing with difficult behaviours and conversations challenging. Join our FREE masterclass and mini video series to find how to do it brilliantly, without stress and anxiety.

When: Available to View Now

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Digital Masterclass

In the Masterclasses, we show you how to deal with difficult behaviours and hold difficult conversations with confidence and skill.

Bite Sized Videos

Watch our bite sized video series to discover how to hold difficult conversations and deliver powerful feedback without fear and anxiety.

Available on Catch Up

The Masterclass is recorded to watch on catch up.  The recording and video series are available on a website you can access 24/7.

Are you a leader who has to deal with the difficult behaviours of your team at work and struggles to hold the difficult conversations you know are needed? 

Have you found dealing with these behaviours and conversations even more challenging to deal with remotely? 

Behaviours such as… 

  • constant criticism, negative comments and body language 
  • defensiveness, anger or blaming others when you try to give them feedback about their performance. 
  • rudeness, interrupting, talking over or criticising others
  • silence and lack of contribution in 121 and team meetings

 

Do these behaviours make you stressed, anxious or even keep you awake at night worrying how to deal with them?   

Maybe, you’ve tried to hold these difficult conversations but struggle to do them well.  Now, you’re finding it even more challenging to do it by video or telephone especially when Zoom fatigue is setting in. 

That’s why we’re running a free digital Masterclass on how to deal with difficult behaviours at work and have the difficult conversations you know are needed but struggle to do. 

In this Masterclass, we’ll share tools and guidance to deal with difficult behaviours and hold difficult conversations, that will completely transform your ability to help others and minimise the stress and anxiety you feel about doing it.  We’ll cover how to do this remotely and in person.  

Join our FREE Masterclass.

By the end of this Masterclass series, you'll have all the tools and guidance to deal with difficult behaviours and conversations with confidence and skill.

What you'll get:

  • October 2020 Masterclass recording to view on catch up
  • Access to our video series on how to give powerful feedback without fear and anxiety 
  • Recording of our September 2020 Difficult Behaviours Masterclass to watch on catch up

All on a dedicated, private website you can access 24/7 for as long as you need.

Register Now

What people are saying about our programmes.

Sandra Hancock

"The programme provided an excellent opportunity to understand some of the essential skills I need to develop to become a good leader. It was also an opportunity to share any current issues in a safe environment, supported by Norman and my colleagues. Would thoroughly recommend this particular course."

Andrew Forbes

"The course was engaging, thought provoking and informative. I learnt a lot of useful information and practical knowledge that has already been put into practice at work and in daily life. I would highly recommend the course."